Knowledge Base
About Ascend
Everything you need to know about Ascend, including what it is, what learning conditions are, eligibility, costs, and how to get a demo.
Lead an Ascend Community
Leads, typically campus leaders, deans, etc., can access a collection of resources to support instructors using Ascend, from building will to reflecting on student feedback.
Privacy, Security & Terms of Use
Educator and student privacy are critical. Learn how PERTS safeguards student and educator information and data in Ascend & Elevate.
Program Set Up & Participation Monitoring
Looking for support to get started? Review detailed guidance and instructions on how to set up Ascend, Catalyze, and Elevate, as well as track progress through implementation.
Registration4
Communities7
- What is a Community?
- What are Defaults in a Community?
- What are Community Pins?
- How do I add or remove existing Classes/Groups in a Community?
- What is included in a Community Report?
Members (People & Permissions)4
Classes, Groups, & Rosters8
- Orientation to the Classes/Groups Page
- What is a Class/Group and how do I set one up?
- What is a Roster?
- What are Sign-On Types?
- What is a Sign-On Rule?
Schedules4
Survey14
- Orientation to the Surveys Page
- How do I administer the Ascend or Elevate survey to my students?
- What are participants asked on the survey?
- How can I be sure students understand the Elevate questions?
- Do the surveys collect any qualitative data?
Participation8
- How do I maximize student participation in Ascend & Elevate?
- How do I maximize participation in Catalyze?
- What’s a good response rate?
- How do I obtain a more representative sample of survey respondents?
- How do I know which participants completed the survey?
Networks4
Reports
Understanding report data is critical to improving conditions. Access details on data disaggregation and guidance on how to read and interpret data.
Use Your Report to Improve Learning Conditions4
Report Basics & Terminology8
- What do reports include & who has permission to view them?
- When are reports generated?
- How do I access, share, and save reports?
- How can I access reports from a previous year?
- What does "rated positively" mean?
How to Read Your Reports9
- How to Use Communication Fidelity in Ascend & Elevate
- How to Use the Student Experience Overview
- How to Use Learning Condition Trends
- How to Use Detailed Results by Learning Condition
- How to Use Detailed Results by Subpopulation
Data Calculations in Reports6
- How are data calculated in reports?
- How are responses to negatively worded questions displayed in reports?
- Are partial survey responses included in reports?
- What do we do with missing data (e.g., when a participant skips a survey)?
- A Class missed a survey. How does that affect our reports?
Data Disaggregation in Reports6
- How are survey results disaggregated?
- How are race-ethnicity data collected and reported?
- How is gender identity collected and reported?
- How is “basic needs security” data collected and reported in Ascend?
- Why don’t I see disaggregated data for a particular group?